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Our Service Terms For Plymouth Tradesmen

Last updated: {{16/05/2026}}


Welcome to Plymouth Tradesmen, a human‑verified, ethically‑driven directory designed to connect homeowners, landlords, and businesses with trusted, fully vetted tradespeople across Plymouth and the surrounding region. By accessing or using this website, you agree to the following Terms of Use.


1. Free to List, Free to Use
Plymouth Tradesmen is a 100% free‑to‑use directory.


- It is free for the public to browse, search, and contact listed trades.
- It is free for eligible companies to apply for listing.
- No commissions, referral fees, or hidden charges are applied.


We operate on an ethical, transparent model designed to support local trades and protect local communities.


2. Mandatory Verification for All Companies
Every company listed on Plymouth Tradesmen must undergo a strict, multi‑layered verification process, including:


- Human‑led checks
- Identity and legitimacy confirmation
- Companies House cross‑reference
- Insurance and compliance validation
- A second verification layer supported by AI


We reserve the right to decline, suspend, or remove any company that fails to meet our verification standards.


3. No Reviews Policy
We do not publish customer reviews.


Trust in online reviews has significantly declined due to manipulation, fake submissions, and AI‑generated content. Instead, we operate a verification‑first model, ensuring that only legitimate, compliant, and trustworthy businesses appear on our platform.

This protects both homeowners and tradespeople.


4. Directory Purpose
Plymouth Tradesmen is a directory, not a contractor.

We:


- Do not carry out work
- Do not employ the listed trades
- Do not guarantee workmanship
- Do not mediate disputes
- Do not accept liability for work carried out by listed companies


All agreements, contracts, and communications are strictly between the user and the chosen tradesperson.


5. Accuracy of Information
We make every effort to ensure that all information on this website is accurate and up to date.
However:


- Details may change
- Companies may update their services
- External links may move or expire

We cannot guarantee the completeness or accuracy of all information at all times.


6. User Responsibilities
By using this website, you agree:


- Not to misuse the platform
- Not to submit false information
- Not to attempt to bypass verification
- Not to engage in harmful, abusive, or unlawful behaviour


You are responsible for conducting your own due diligence before hiring any tradesperson.


7. Intellectual Property
All content on this website — including text, branding, graphics, and structure — is protected by copyright and may not be copied, reproduced, or redistributed without permission.


8. Limitation of Liability
Plymouth Tradesmen is not liable for:


- Work carried out by listed trades
- Losses, damages, or disputes arising from services provided by third parties
- Errors or omissions in directory listings
- Temporary downtime or website issues


Your use of the platform is at your own discretion and risk.


9. External Links
Our website may contain links to third‑party websites.
We are not responsible for:


- Their content
- Their policies
- Their security
- Their accuracy


Users should review the terms and privacy policies of any external site they visit.


10. Changes to These Terms
We may update these Terms of Use at any time.
Continued use of the website constitutes acceptance of any changes.


11. Contact Us
For questions about these terms or our verification process, contact:


Email: joinus@plymouthtradesmen.co.uk
Website: https://plymouthtradesmen.co.uk

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